SurveyKing Help | Email Campaigns

Email Campaigns

An Email Campaign allows you to quickly send out your survey to a list of contacts via an email. The great thing about Email Campaigns is that it sends a unique link to each contact, so you'll have the ability to track each contact's progress and send reminders to those who haven't completed your survey.

Address Books

Under the "My Account" page you have the option to add an address book. You can use an Excel file to upload the book or manually enter addresses. When you go to send out a survey, you will be able to use this address book and send email invitations at a single click. This ideal if you need to send a survey at regular basis, such as to employees.

Setup

Upload your contacts either in our spreadsheet like grid. Or use a simple input box to upload a list of emails. The input box needs to have either a space, comma, or semicolon sperate each email. This box will populate the grid, and you can easily track respondent information.

Please note that only 500 email addresses can be uploaded at once. If you need to send more than 500 please complete this step multiple times.

Once a respondent takes a survey, if they click the email link again they will receive a message saying they completed the survey. If you wish you can enable response editing and they will be able to view and update their answers.

Sending Reminders

Once invitations are sent you can send email reminders to people who have not yet taken the survey. To reduce spam, only one email reminder per day can be sent. This grid can be exported to a spreadsheet to further mange your invites.

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