Hotel Stay Survey Template

See what guests thought about their most recent stay. Includes questions about the check-in process, general hotel staff, room cleanliness and comfort, and open ended questions for further feedback.

Number of questions: 15
Number of Pages: 1

Use this template

Best Use Tips

  • Send this out to guests on their email receipt using a transactional link
  • Redirect respondents to a custom URL giving them a discount for their next stay upon completition
  • Customize as needed

Interactive Example

Including a survey on an email receipt gives you ability to customize the variables within the URL and track data based on room or specific hotel location. The below example shows how this would look inside an email receipt. (red link at bottom of email)

Helpful placeholder image text

See you again soon!

Here's the details:
1 King Suite - 2 Nights $350
Billed To: Card Ending: 1958
Expiring: 02/22

John Doe
1300 Example Rd.
New York, NY

Please take our survey!
We appreciate your feedback.


Thanks for choosing Living Hotel

Don't Forget QR Codes You can print QR codes on table tents and infographics inside of the room. When guests arrive, they will see the QR as an easy way to give feedback. Don't hesitate to contact us for help getting set up.


Create your survey or form and then place this anchor tag inside an email message or on a web page! You can style the link to look like a button as needed.

<a href="">take our survey!</a>

The "xxxx" is replaced by the order number of the guest. If you click the above example survey you'll notice the URL contains "&c1=order1". The "order1" is the order number of our example customer but you can replace this with any variable such as room number. This variable should be unique and not be duplicated.