QR Code Surveys

With an Interactive Example

A QR code is a 2D barcode that people can scan with their smartphone to take your survey. It's common to include QR codes on print media like pamphlets, posters, and purchase receipts.

Setup

By default only one response can be recorded per device. If you wish to allow multiple responses from the same device you can enable multiple responses per device option.

Interactive Receipt Example

The following is a receipt given to a customer after a purchase at a restaurant. Scan the code with your smartphone to take the survey!

This feedback is crucial to improve your products service, and overall customer experience.

Giving a customers an incentive to take the survey, such as “5% off their next order” is a great way to boost response rates and encourage a return visit!

 

Granite City Food & Brewery
1211 Green Street
New York, NY

 

Order #1568
03-12-2017 5:35 PM
Table # 2
Server: Megan

1 Mixed Drink - Premium $8.25
1 Draft Beer 16oz $4.25
2 House Wine $6.25
Sub-Total:   $18.75
Tax   $7.00
Total:   $25.75

Thanks for your order!

Take our survey and recive 5% off your next purchase! Just scan the following code with your phone's camera.

 
 

You can also add the QR codes to product labels, menus, stickers on windows, on flyers, and more! As Google Glass continues to improve and grow, interactive QR codes will play a larger role in customer feedback.

Used Across Industries

In August of 2017 we surveyed over 5,000 customers who have used our QR codes. We asked them what industry their business is part of. The results surprised us - over 40% of the responses were for "Restaurant / Bar".

QR Code Survey Options

Option
Description
Anonymous Responses Surveys will be labeled as anonymous to give respondents confidence that their answers cannot be tracked. For embedded surveys, this means hiding the IP address of the respondent.
Response Editing With this option, if a respondent clicks a survey they have already taken, they can edit their responses and re-submit a new, updated form.
Redirect URL You can enter in a URL for the respondent to be redirected to after they complete their survey.
Show Results After Completion A respondent will be redirected to the survey results page after completion. This option will override any redirect URL entered in the above option.
Close Collector
(Based on Responses)
This will close the collector after a certain number of responses have been received.
Close Collector
(Based on Date)
This will close the collector on a certain date. You cannot accept new responses to a closed survey. You can re-open the survey at any time.
Password Protection A password must be entered before the respondent can access the survey page.

Get Started

Gaining Insights Just Got Easier!