SurveyKing | Survey Results

Multiple Choice 1 1

Question 1 (Multiple Choice)

How did you like the layout of our store?

Time Question Was Skipped: 0

Answer Choice Total Survey Responses Percent of Responses
I didn't like it00%
It was okay00%
I liked it150%
I loved it150%
Total Responses2100%
Multiple Choice 2 2

Question 2 (Multiple Choice)

What do you like most about our brand? Check all that apply

Time Question Was Skipped: 0

Answer Choice Total Survey Responses Percent of Responses
Prices00%
Staff Friendless150%
Store layout150%
Variety of products00%
Proximity to your house00%
Total Responses2100%
Single Text Box 3 3

Question 3 (Single Text Box)

Please provide any details on how we can improve.

Time Question Was Skipped: 14

Download PDF of Responses      
Rating 4 4

Question 4 (Rating)

How would you rate your shopping experience overall?

Time Question Was Skipped: 0

Response Counts
Very Dissatisfied
(Weight of 1)
Dissatisfied
(Weight of 2)
Neutral
(Weight of 3)
Satisfied
(Weight of 4)
Very Satisfied
(Weight of 5)
Response Total Weighted Average
Response Counts000202 4
Matrix 5 5

Question 5 (Matrix)

How would you rate the following?

Time Question Was Skipped: 0

Response Counts
Very Dissatisfied
(Weight of 1)
Dissatisfied
(Weight of 2)
Neutral
(Weight of 3)
Satisfied
(Weight of 4)
Very Satisfied
(Weight of 5)
Response Total Weighted Average
Example Row Choice0002024
Ranking 6 6

Question 6 (Ranking)

How would you rank these flavors of ice cream?

Time Question Was Skipped: 0

Response Counts
Overall Rank Item Points Total VotesTimes Voted #1Times Voted #2Times Voted #3Times Voted #4Times Voted #5Times Voted #6
1 Vanilla 12 2200000
2 Cherry 8 2002000
3 Chocolate 7 2010010
4 Rocky Road 6 2000200
5 Strawberry 6 2010001
6 Mint 3 2000011
Net Promoter Score 7 7

Question 7 (Net Promoter Score)

How likely is that you would recommend this company to a friend to a friend or colleague?

2 Total Responses

Times Skipped: 0

Promoters Passives Detractors Your NPS Score
1 1 0 50
SurveyKing Global Benchmark - Overall Average36
Lower Quartile14
Median41
Upper Quartile72

Your net promoter score is 136 points lower than the SurveyKing average for the past six months. The SurveyKing benchmark was taken from over 7,000 surveys and averaged out for the past six months. For more information on Net Promoter® Score, please click here.

Star Rating 8 8

Question 8 (Star Rating)

How would you rate our online checkout process?

Time Question Was Skipped: 0

Answer Choice Total Survey Responses Percent of Responses
1 Star00%
2 Stars00%
3 Stars00%
4 Stars150%
5 Stars150%
Total Responses2100%
Average Stars: 4.5 out of 5
Demographics 9 9

Question 9 (Demographics)

please provide your demographic information.

Time Question Was Skipped: 0

State Response Count
AL1
CA1
Totals 2

Full Country Count List

Top 10 Countries Response Count
United States2

Full Zip Code List

Top 10 Zip Codes Response Count
481502
Checkbox Grid 10 10

Question 10 (Checkbox Grid)

When do you eat the following foods?

Time Question Was Skipped: 0

votes per item
BreakfastLunchDinnerSnacksNever Times Row Was Voted On
Bagels110102
Pizza020102
Cookies012102
Fruit002002
Vegtables001111
Red Meat100112
Continuous Sum 11 11

Question 11 (Continuous Sum)

If the department was given $50,000 for improvements, how should we spend it?

Time Question Was Skipped: 0

Answer Choice Avg. Min Max Standard Deviation Sum Total Responses
New desktop computers19,000.0013,000.0025,000.008,485.2838,000.002
More social events (to entertain new / potential clients)8,500.005,000.0012,000.004,949.7517,000.002
Upgraded cubicles8,000.001,000.0015,000.009,899.4916,000.002
New accounting software 14,500.0012,000.0017,000.003,535.5329,000.002
Max Diff 12 12

Question 12 (Max Diff)

When staying at a resort, what is the most and least important aspect of your stay?

Time Question Was Skipped: 0

Rank Attribute Score Times Marked Most Important Times Marked Least Important Times Not Chosen
1Room price1200
2Free Breakfast0002
3Extra pillows0002
4Bed comfort0002
5Hotel gym0002
6Overall room design and feel-0.5011
7Hotel pool/spa-0.5011