These 8 alternatives to SurveyMonkey offer either more features, a lower cost, better support, or additional third-party integrations. These alternative platforms also include unique question types to help you collect better data. This article includes a detailed review for each of these 8 SurveyMonkey alternatives.
| Alternative | Price | Selling Feature |
|---|---|---|
| SurveyKing | $19/mo | Advanced research tools, cost |
| Alchemer | $49/mo | Comprehensive reporting |
| SurveyHero | $35/mo | Ease of use, themes |
| SurveySparrow | $39/mo | Third-party integrations |
| SogoSurvey | $199/mo | Enterprise focus |
| QuestionPro | $85/mo | Enterprise, education focus |
| Pointerpro | $39/mo | Assessments, themes |
| TypeForm | $29/mo | Beautiful UI, calculator |
SurveyMonkey Disadvantages
This summary of SurveyMonkey disadvantages can help guide your decision in finding new survey software; some of these disadvantages aren’t evident until you look at other platforms:
- As of July 2022, the free plan will only let add 10 questions and view 40 responses per survey.
- The minimum out of pocket costs for more responses is $99 for a single month or $384 for the year.
- Many features require a minimum payment of $99 to use. This includes question types like matrix/rating, star rating, and text input.
- Advanced logic is now on their premier plan only – billed $1,428 per year.
- No product research questions like MaxDiff or Conjoint.
- No pricing research questions like Van Westendorp or Gabor Granger.
- No display logic – only skip logic. Display logic reduces the number of clicks required to complete a dynamic survey.
- SurveyMonkey’s anonymous survey feature is not truly anonymous. They show email addresses for completed respondents, meaning a survey author could indirectly identify a respondent from an email invitation.
- Their ranking question does not give you the ability to rank a top 3. (or even a top 2) The question requires you to rank all attributes.
- Limited ability to create custom reports with your data. What if you wanted to send a few specific questions to a coworker in a different region? And give them the ability to manipulate the data inside of the report builder? Not possible with SurveyMonkey.
- They do not offer a true white label option (only the ability to use research.net and NOT your own company domain)
- No ability to use unique passwords for each user (for example last four of SSN + employee number – useful to validate employee surveys)
- Cant reorder question answers
A Comprehensive List of SurveyMonkey Alternatives
Editors Choice – Top 8 SurveyMonkey Alternatives
These are the top 8 SurveyMonkey alternatives to use in 2022. These alternatives offer additional survey features and have a lower price point (depending on the package). Below is a detailed review of each:
Free Alternatives – Lower End Tools
These platforms lack advanced features, have only basic reporting/analysis, and some are not user friendly. If you need a simple survey, these alternatives are decent and mostly free:
Advanced Alternatives – Large Enterprises
If you’re looking for a more advanced survey platform, Qualtrics, is the best bet. They are geared toward large enterprise organizations, and offer lots of advanced functionally. Qualtrics has modules specific for employee and customer experience that integrate with other systems. They have a great support team, and lots of reporting options. But to get started with Qualtrics it cost at least $1,500 annually. Access to more advanced and reporting modules would run you as much as $5,000 per year.
SurveyMonkey Audience Alternatives
If you’re looking for an alternative to the SurveyMonkey audience feature, then Cint is the best option. Cint gives you the ability to use any survey platform such as SurveyKing. Cint has tons of demographics and screening options compared to SurveyMonkey. Cint also allows you to ask respondents for their email or phone number, enabling you to conduct your own follow-up interviews; great for new product research.
1. SurveyKing
Our Rating:
SurveyKing offers a tremendous amount of tools under a simple month-to-month plan; no annual contracts. Nearly all features on the platform are accessible and free, including the advanced question types. If you like what you see, upgrade ($19 a month) to collect unlimited data or remove branding!
SurveyKing best features:
- Simple and easy to use (even for beginners), and requires no training.
- Import questions from a Word or Google doc. (including matrix questions)
- An option to have an expert build a survey for you for a small fee
- Create reports on the fly with a drag and drop report builder; share reports with one click and let end users edit their report.
- Display logic – useful to ask follow up questions on the same page. This reduces survey fatigue; other tools use “skip page logic”, making the user click more often.
- Advanced question types such as MaxDiff and Conjoint, helping you capture actionable product data.
- A true white label survey option – you can use your own company domain
- Truly anonymous surveys using k-anonymity.
SurveyKing drawbacks:
- A few less popular question types like Matrix of Dropdowns or the ability to accept payments .
- Advanced statistical tools such as statistical significance or z-scores (both useful in cross-tabulation).
- Advanced branching and advanced piping (currently building).
| SurveyMonkey | SurveyKing | |
|---|---|---|
| Minimum upgrade price | $99/mo | $19/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Data Benchmarks | For an extra fee | In progress – will be free |
| Cross Tabulation | $99 month – Billed at $1,888 a month | Free |
| Download Results to Excel | Poorly formatted for question types like matrix | Easy to read, well formatted download |
2. Alchemer
Our Rating:
Alchemer, formerly known as SurveyGizmo, is one of the best all around survey tools at a relatively affordable price. Alchemer stands out with their reporting section. They offer users the ability to create reports on the fly, while adding complex filters and comparisons. Their reporting features go well beyond what SurveyMonkey offers. Alchmer also has unique question types, including some unique ones like an image heatmap.
Alchemer best features:
- Reporting – The ability to create reports on the fly, add in segments, and even create complex filters with advanced rules.
- Advanced answer piping, giving you the ability to carryforward responses from one question to another.
- A variety of question types like MaxDiff and image heatmap.
- Data cleaning tools – eliminate low quality responses such as people speeding or giving straight line answers (e.g marking option “A” for everything).
Alchemer drawbacks:
- A little pricey – $49 a month for the lowest package, but considering how much they offer it’s a good deal. Less expense than tools like Qualtrics.
- No text message surveys.
- User interface is slightly crowded – might need training for users that aren’t familiar with survey software.
| SurveyMonkey | Alchemer | |
|---|---|---|
| Minimum upgrade price | $99/mo | $49/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | $149/mo |
| Download Results to Excel | Poorly formatted for question types like matrix |
3. SurveyHero
Our Rating:
SurveyHero is a great online survey tool with a user friendly interface. SurveyHero doesn’t haven’t a lot of advanced features, but the balance of an elegant user interface, with solid reporting, makes this a great SurveyMonkey alterative. The cost is comparable to SurveyMonkey, but you get a little more for value for your money.
SurveyHero best features:
- Month to month pricing, no annual contract.
- Very simple, but elegant user interface.
- The reporting section is very clean, enabling you to quickly create a segment report and add filters.
- Easy to use display and skip logic.
SurveyHero drawbacks:
- No advanced question types.
- No ability to create advanced reports or complex cross tabulations.
- Their anonymous survey feature is more expensive than most – $55 a month.
| SurveyMonkey | SurveyHero | |
|---|---|---|
| Minimum upgrade price | $99/mo | $35/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | $55/mo |
| Download Results to Excel | Poorly formatted for question types like matrix |
4. SurveySparrow
Our Rating:
SurveySparrow is an excellent choice if you need a survey tool that integrates with other platforms. They have integrations for Salesforce, Microsoft Teams, Google Analytics, and MailChimp! SurveySparrow has a well designed user interface and even offers unique question types like constant sum and payment collection. They offer a package similar to the SurveyMonkey basic package for $19 a month.
SurveySparrow best features:
- Tons of integrations.
- Easy to use survey builder, with unique question types.
- Multilingual text support – ideal for large organizations that need to send the same survey across different countries.
SurveySparrow drawbacks:
- No month to month plans or quarterly or annual.
- Their pricing is very confusing. Personal, business, NPS, and 360 assessment packages, along with tiers and response rates in each package.
- Cross tabulation appears to only be in their business package which is a minimum of $597 quarterly or $1,188 annually.
| SurveyMonkey | SurveySparrow | |
|---|---|---|
| Minimum upgrade price | $99/mo | $39/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | $149/mo |
| Download Results to Excel | Poorly formatted for question types like matrix |
5. SogoSurvey
Our Rating:
SoGo Survey is geared towards larger organizations, but still offers a great set of tools for individuals and smaller organizations. As of July 2022 they only offer annual plans with the lowest cost being $299 per year for the plus plan.
The lowest tier plan lacks is the ability to create a crosstabulation report. Crosstabulation is only available on the pro plan which is billed $788 per year.
If you just need a simple survey, with a little more flare to the reporting, the low cost SoGo plan will be more value than SurveyMonkey. But if you need some additional features that SurveyMonkey dosen’t offer, like complex pivot tables for results, then you can spend a little bit more to access those features.
SoGo Survey best features:
- Extra reporting tools – Add sum, min, max, mean to results. Add complex pivot tables with just a few clicks.
- Data cleaning – This helps eliminate survey responses that were taken from the same device multiple times.
- Unique question types like cascading dropdowns and CAPTCHAs.
SoGo Survey drawbacks:
- Their user interface is not simple to use. There is no ability to add links or color to answer choices. Creating a simple survey link takes multiple clicks.
- The lower end package for $25 a month is okay, but more advanced features cost a substantial amount – $66 a month billed annually. While the $66 plan has features SurveyMonkey lacks, those features can be found for a lower cost on other platforms.
| SurveyMonkey | SogoSurvey | |
|---|---|---|
| Minimum upgrade price | $99/mo | $199/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | $299+/mo |
| Download Results to Excel | Poorly formatted |
6. QuestionPro
Our Rating:
QuestionPro is another tool that is geared towards enterprises, large organizations, and universities. QuestionPro offers a free version with unlimited questions and responses.
Important question types, such as Net Promoter Score, are under their paid plan, which starts out at $1,188 annually. Research questions like MaxDiff and Conjoint are now under a separate package which requires you to request a quote.
The free plan does offer things like sliders and star ratings, which are nice. If your survey only requires multiple choice questions with basic reporting functions, QuestionPro is a great alternative.
QuestionPro best features:
- A free version with unlimited questions and responses.
- They do offer a lot of great question types like MaxDiff, Conjoint, Image Heatmap, and Van Westendorp analysis
QuestionPro drawbacks:
- Poorly designed user interface – layouts make survey building hard. For example on the distribution page, the survey link shows at the top right, all other collectors are at the top left or in the middle of the screen
- Unknown cost for thier research suite (MaxDiff, Conjoint)
| SurveyMonkey | QuestionPro | |
|---|---|---|
| Minimum upgrade price | $99/mo | $85/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | $85/mo |
| Download Results to Excel | Poorly formatted |
7. Pointerpro
Our Rating:
Pointerpro, formerly Survey Anyplace, offers a lot of great tools along with a beautiful UI. One of the biggest features of Pointerpro is the ability to create graded assessments.
Pointerpro has their own PDF builder – so you can build amazing assessments. The features are ideal for lead generation. Graded assessments plus custom reports are not offered on SurveyMonkey; if your company needs those, Pointerpro is the ideal alternative.
One of the biggest drawbacks to Pointerpro is the cost. You’ll pay at least $39 a month which includes only 400 responses a month. If you want access to their ReportR suite (their PDF builder suite) you’ll need to contact sales for a custom plan.
Pointerpro best features:
- Assessments plus custom PDF reports
- Their image choice question looks amazing; likely the best of any platform
- Great themes and design options; you can build great looking forms
Pointerpro drawbacks:
- The UI is a little clunky. No drag and drop builder. To reorder questions you need to select the order number in a drop down. You also have to click a few screens to create a new form.
- No advanced research tools and even questions types like ranking have limitations; what if you wanted to just rank a top 5?
- Limited reporting options. If you wanted to compare your NPS score by males and females it appears you would need to download your dats then create a pivot table
- A little pricey; depending on your needs you might end up paying more than SurveyMonkey
| SurveyMonkey | Pointerpro | |
|---|---|---|
| Minimum upgrade price | $99/mo | $39/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | For assessment PDFs |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | |
| Download Results to Excel | Poorly formatted |
8. TypeForm
Our Rating:
TypeForm is by the far the best looking survey tool on the market. Their user interface is very well designed. TypeForm is best for simple surveys only. You can’t add multiple pages, advanced question types like conjoint or MaxDiff. Their reporting section also lacks; any advanced reporting would need to be done via an export to Google Sheets or Excel.
As of July 2022, TypeForm only allows for 100 responses per month on their smallest plan called basic for $29 per month. If you go over 100 responses you would be charged $6 for every block of 250 responses after.
To get 1,000 responses or to remove branding, you would need to use their plus plan which is $59/mo. or a one time annual payment of $600. There is a $10 charge for each block of 500 you collect after 1000 on this plan.
The high price tag with limited reporting options, makes this a less effective SurveyMonkey alternative.
TypeForm best features:
- Amazing user interface!
- They have a “calculator” feature which is great for quizzes or to score your survey based on certain criteria.
- A lot of integrations like Mailchimp, Google Sheets, and Salesforce.
TypeForm drawbacks:
- Limited survey building options.
- Limited reporting options and statistical features.
- No truly anonymous survey feature.
| SurveyMonkey | TypeForm | |
|---|---|---|
| Minimum upgrade price | $99/mo | $29/mo |
| Survey Building | ||
| Truly Anonymous Surveys | ||
| Research, Pricing Questions | ||
| Display Logic | ||
| Skip Logic | ||
| Advanced Logic & Branching | ||
| Survey Reporting | ||
| Create Custom Reports | Not easy to setup | |
| Easily Share Reports | ||
| Cross Tabulation | $99 month – Billed at $1,888 a month | |
| Download Results to Excel | Poorly formatted |
ABOUT THE AUTOR
Allen is the founder of SurveyKing. A former CPA and government auditor, he understands how important quality data is in decision making. He continues to help SurveyKing accomplish their main goal: providing organizations around the world with low-cost high-quality feedback tools.
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