These 25 alternatives to SurveyMonkey offer additional features, unique question types, or a lower cost. This article includes the disadvantages of SurveyMonkey and recommendations on additional tools to help supplement your SurveyMonkey experience.
Below is a summary table that lists each alternative, its price, and key features. We also include a detailed review of each alternative.
Alternative | Min. Price | Selling Features |
---|---|---|
SurveyKing | $19/mo | Simplicity, research tools |
Alchemer | $55/mo | Comprehensive reporting |
Qualtrics | $1,000+ | Research tools, tailored modules |
SurveyHero | $35/mo | Ease of use, themes |
SurveySparrow | $39/mo | Third-party integrations |
Sogolytics | $199/mo | Enterprise focus |
QuestionPro | $99/mo | Enterprise, education focus |
Conjointly | $1,800/yr | Advanced research tools |
Smartsurvey | $40/mo | Easy of use |
Gorilla | $240/yr | Advanced experiments |
Pointerpro | $69/mo | Assessments, themes |
TypeForm | $29/mo | Beautiful UI, calculator |
HubSpot | $20/mo | Custom properties, bulk email |
Survio | $18/mo | Simple UI, shareable reports |
Google Forms | Free | Easy of use, free |
Microsfot Forms | Free | Easy of use, free |
SurveyPlatent | $20/mo | Easy of use, cost |
BlockSurvey | $29/mo | Data security |
Jotform | $39/mo | Templates |
123 Form Builder | $37/mo | Templates, themes |
Zoho Survey | $9/mo | Price, ease of use |
Shout | $13/mo | Price, CRM integrations |
SurveyLegned | $13/mo | Price, themes |
Delighted | $19/mo | Tracking NPS |
Paperform | $19/mo | Event registration, assessments |
To help you make your choice easier when deciding on an alternative, we’ve created a table listing suggested alternatives by project type.
Your Survey Project | Alternative |
---|---|
Simple surveys, free | Google Forms, Microsoft Forms, SurveyPlanet, Shout |
Complex surveys, research studies, logic | SurveyKing, SurveyHero, SurveySparrow, Smartsurvey |
Advanced logic, advanced piping, emphasis on research, large enterprises | SurveyKing, Qualtrics, Alchemer, QuestionPro, Sogolytics, Gorilla, Conjointly |
Track Net Promoter Score | Delighted, SurveyKing, Alchemer |
Assessment quizzes | Jotform, Pointerpro, Paperform |
Anonymous surveys | SurveyKing, BlockSurvey, Qualtrics |
SurveyMonkey Disadvantages
This summary of SurveyMonkey disadvantages can help guide your decision in finding new survey software; some of these disadvantages aren’t evident until you look at other platforms:
- The free plan will only let add 10 questions and view 40 responses per survey.
- The minimum cost to upgrade is $99 for a single month or $468 for the year.
- Many features require a minimum payment of $99 to use. This includes question types like matrix/rating, star rating, and text input.
- The survey builder is clunky. Going from page to page takes time; there is no use of modern frameworks such as ReactJS.
- Advanced logic is now on their premier plan only – billed $1,428 per year. Advanced filtering also appears to be on their premier plan as well. Paying for their $99 plan did not allow us to create a filter using answers from multiple questions.
- No product research questions like MaxDiff or Conjoint. They do offer a simple best/worst option as a substitute for a full MaxDiff question type.
- No pricing research questions like Van Westendorp or Gabor Granger.
- No display logic – only skip logic. (display logic reduces the number of clicks required to complete a dynamic survey).
- SurveyMonkey’s anonymous survey feature is not truly anonymous. They show email addresses for completed respondents, meaning a survey author could indirectly identify a respondent from an email invitation.
- Their ranking question does not give you the ability to rank a top 3. (or even a top 2) The question requires you to rank all attributes.
- They do not offer a true white label option – only the ability to use research.net and NOT your own company domain.
- No ability to use unique passwords for each user. For example last four of SSN + employee number – useful to validate employee surveys.
- Cant reorder question answers.
Additional Tools For Consideration
If you’re looking for SurveyMonkey alternatives, you may only be dissatisfied with some of SurveyMonkey’s product offerings. Below is a list of other tools and services that could help supplement your use of SurveyMonkey. Some of these tools might help you reduce the cost of SurveyMoneky if you decide to stay a customer.
Survey Panels
A survey panel allows you to collect survey responses from a set of target criteria. It is ideal when you don’t have a customer list or need to get the general public’s opinions.
SurveyMonkey offers its own paneling service, SurveyMoneky audience. If you need alternatives to their paneling service, Cint and Prolific to source respondents. Cint is straightforward, has various options to target your needed audience, and can work well with free tools like Google Forms. Prolific is another paneling company focused on high-quality respondents and an even more in-depth target audience.
Statistical Tools and Services
Statistical significance is essential to survey research but is expensive on SurveyMonkey. Alternatively, you could export your data to Excel, create a Pivot table, and then use an online statistical difference calculator, saving you money.
If you need to run more advanced analytics than SurveyMonkey offers, consider a service like Kolabtree, which focuses on data science consulting. You could create scripts to automate reporting; you would just need to upload a new Excel file each time.
Website Feedback
SurveyMonkey does offer a feedback widget for websites. But it is very basic—basically, it’s just a button that opens a survey.
If you’re looking for a complete tool to monitor website performance, HotJar is an excellent choice. They offer heatmaps to see where users click on pages and how often, screen recordings to show how users interact with your pages and scroll maps to show how far average users scroll. The tool also offers some more compact and less intrusive feedback widgets.
Userpilot is another tool that offers heatmaps and other website analytic tools. It also offers features to help with customer retention. It has tools to measure dropoffs and help reduce customer churn, along with a set of features to help understand what paths lead to upgrades.
Email Surveys
Sending emails can be a hassle for any researcher. Tracking emails on SurveyMonkey requires their ‘Advantage’ plan at $468 annually. A platform like Mailchimp can help increase survey delivery rates while reducing the costs of email invitations. They also have a built-in form builder, which may help you with simple surveys. You can add query strings to your emails to help with tracking survey completion rates.
25 SurveyMonkey Alternatives, Competitors
Below is a detailed list of 25 SurveyMonkey Alternatives or Competitors. We took the time to review each platform and highlight its strengths and weaknesses. Many of these survey tools have complex pricing packages, so we did our best to simplify the pricing.
1. SurveyKing
The best alternative to SurveyMonkey is SurveyKing. The tool offers a variety of advanced question types, like MaxDiff, and amazing reporting features, all for a low monthly fee of $19. While self-reviews can be biased, no other platform offers what SurveyKing does for the price.
The survey builder is easy to use and includes an import feature, which allows you to copy and paste from a Word or Google Doc.
Unique to SurveyKing is a consulting service that helps you create a survey. Ideal for significant research projects or complex surveys with logic, the consulting services can be right inside the builder with one button click for a flat price of $100. Project completion takes 48 hours.
The tool’s anonymous survey. feature is very useful. The anonymous web link does not collect device, date, or IP address information. If you upload passwords for things like union member validation, the passwords submitted are not available to the author. The anonymous email collector lets you send reminders and track completion while protecting identities. It’s perfect for employee surveys.
The enterprise package includes a true white label option allowing for custom HTML and CSS and the use of your own company domain for Survey URLs. It also includes API access to dynamically create and edit surveys and save responses to your own server.
Some downsides to SurveyKing include no answer piping to carryover selected answers to other questions. While the tool offers display and skip logic, there is no block-level logic with things like quota balancing. Currently, the tool offers no statistical significance or z-scores for cross-tabulation.
💰 Pricing Summary: $19 monthly for 2,000 responses and includes most features except the white label or the API. The enterprise package is quoted depending on the number of annual responses collected.
🤓 Use Cases: Semi-complex research studies, union negotiation surveys, customer satisfaction programs to measure Net Promoter Score over time, straightforward product or pricing studies, and personal projects.
2. Alchemer
Alchemer, formerly known as SurveyGizmo, is one of the best all-around survey tools at a relatively affordable price. Alchemer stands out with its reporting features. They offer the ability to create reports and add only specific questions while adding complex filters and comparisons.
Their reporting features go beyond what SurveyMonkey offers. Their full access license, starting at $1,895/yr allows you to use R statistical software scripts. Alchmer also has unique question types, including some unique ones like an image heatmap.
Alchemer best features:
- Reporting – The ability to create reports on the fly, add in segments, and even create complex filters with advanced rules.
- Advanced answer piping allows you to carry forward responses from one question to another.
- Research questions like MaxDiff and Conjoint and unique questions like an image heatmap.
- Data cleaning tools – eliminate low-quality responses such as people speeding or giving straight-line answers (e.g., marking option “A” for everything).
- 75,000 responses across all accounts on their basic $55/month plan is great.
Alchemer drawbacks:
- It can take a lot of work to find and use advanced options.
- No text message surveys.
- No pricing research questions like Van Westendorp or Gabor Granger.
- Their user interface is slightly crowded – and users unfamiliar with survey software might need training.
3. Qualtrics
If you’re looking for an advanced survey platform, Qualtrics, is the best bet. They offer many research tools and lots of advanced functionality. Qualtrics has modules specifically built for employee and customer experience and pricing studies like Gabor Granger.
Qualtrics has an excellent support team and lots of reporting options. But their pricing can be a drawback. No pricing is listed on their site, but based on anecdotal experiences, pricing can vary from $1,000 to $10,000. Access to something as simple as MaxDiff or Conjoint would run you as much as $5,000 per year.
Qualtrics best features:
- Advanced research tools like MaxDiff, Conjoint, and Gabor Granger
- Specific modules for things like employee and customer experience. Their customer experience app can help you respond to things like Google reviews more efficiently.
- Great support, including community forums that can help you solve problems.
- You can add JavaScript to customize your survey further.
- A variety of templates to help you get started.
Qualtrics drawbacks:
- Hard to use. Their UI could be cleaner and more crowded with features. Even simple things like skip logic can be challenging to manage. Branching logic could be more precise.
- They have a report builder, but it is also hard to use—no options to share a simple report with one click via a web link.
- High cost even for institutions that only use basic logic and simple question types.
4. SurveyHero
SurveyHero is a great online survey tool with a user-friendly interface. SurveyHero doesn’t have a lot of advanced features, but the balance of an elegant user interface with solid reporting makes this a great SurveyMonkey alternative. The cost is comparable to SurveyMonkey, but you get a little more value for your money.
SurveyHero best features:
- There is month-to-month pricing with no annual contract. Their $35 monthly package offers unlimited responses, a great value.
- Very simple, but elegant user interface.
- The reporting section is well organized, enabling you to quickly create a segment report and add filters.
- It is easy to use display and skip logic.
- You can export your survey to a well-formed PDF.
SurveyHero drawbacks:
- No ability to create advanced reports or complex cross-tabulations.
- Features like skip logic, display logic, and anonymous surveys are pricey – $59 a month.
5. SurveySparrow
SurveySparrow is an excellent choice if you need a survey tool that integrates with other platforms. They have Salesforce, Microsoft Teams, Google Analytics, and MailChimp integrations! SurveySparrow has a well-designed user interface offers unique question types like constant sum and payment collection.
Their basic package for $19 offers a variety of features, but it only includes 2,500 responses. If you need to run a decent-sized study with around 7,500 responses, the basic package will cost you over $600 per year. As of November 2024, SurveySparrow does not offer monthly billing. They now require a quarterly or annual payment.
SurveySparrow best features:
- There are tons of integrations, including one for Shopify to collect customer satisfaction data.
- Multilingual text support is ideal for large organizations that must send the same survey across different countries.
SurveySparrow drawbacks:
- No month-to-month plans. You are billed quarterly or annually.
- Their prices are confusing. Personal, business, NPS, and 360 assessment packages, along with tiers and response rates in each package.
- Cross tabulation and piping need a business package with a minimum cost of $600/yr.
6. Sogolytics
Sogolytics offers a wide variety of question types. They provide an easy-to-use drill-down element, which can be helpful for market research. In addition, they offer a rating based on symbols, a signature block, and a captcha.
Their basic plan is only billed annually at $299. This will give you 1,500 monthly responses and the ability to add logic, quotas, and unique question types.
They offer email (the ability to edit email HTML), web links, and even an embedded option for survey distribution. The reporting section provides filters and segments, but it’s only on their prepackage, billed at $199 a month or $788 annually.
The biggest drawback to Sogolytics is that the user interface is cluttered and hard to use. Simple things can be challenging to find and have multiple steps. Their report page immediately presents metrics and six different buttons to click instead of just showing question data. Another drawback is that some advanced question types, like drill-down, are only available on their pro package.
Sogolytics best features:
- Unique question types like drill-down, number allocation, and a signature block.
- They have good support, and their builder has a tutorial option.
- Their plus package is only $250.
Sogolytics drawbacks:
- Cluttered UI, making it hard to build surveys.
- You can’t add questions to a live survey without upgrading.
- Some of their key features, like email tracking and QR codes, are only available on the pro package.
- More advanced reporting, like filters, would cost you a minimum of $788 annually, depending on your response and needs, but could save you money compared to SurveyMonkey.
- Their net promoter score question is only available on the premium package.
7. QuestionPro
QuestionPro is another tool geared toward enterprises, large organizations, and universities. They offer a free version with up to 200 responses.
Important question types, such as a Net Promoter Score or file upload, are under their paid plan, which starts out at $1,188 annually. Research questions like MaxDiff, Conjoint, and heatmaps are now under a separate package, which requires you to request a quote. They do offer a specific question for Van Westendorp and Gabor Granger.
They offer unique question types like a constant sum, a push-to-social option, a signature, a stopwatch, and various rating types like sliders and stars. If your survey only requires multiple-choice questions with essential reporting functions, QuestionPro is an excellent alternative. If you need more advanced features, they are a great option and could save you money.
QuestionPro best features:
- Research question types like MaxDiff and Conjoint.
- Custom scripting, piping, block flow, advanced logic.
- Their advanced plan at $1,188 annually is still less than SurveyMonkey comparable plan.
- Specific modules for customer and employee experience.
QuestionPro drawbacks:
- Their survey builder can be clunky. The distribution page, for example, lands on email by default, and the web link is way in the top right corner, easy to miss. The analytics for MaxDiff and Conjoint are in a section different from the standard report.
- The advanced plan only has 25,000 responses. For 100,000 responses, it may cost as much as $4,980 annually.
- Research questions require a quote, making it a more costly alternative.
8. Conjointly
Conjointly is a survey tool that is geared towards market research and advanced experiments. In addition to Conjoint and MaxDiff they offer Monadic Test, a Kano Model, Brand-Price Trade-Off, and Product Variant Selector. The results will have specific reports tailored to these questions.
The platform also offers the ability to source panel respondents. They also offer consulting and training and can even run a study for you.
Their pricing starts at $1,895 per year for a single license. The amount of tools they offer would make it an excellent SurveyMonkey alternative when conducting market research.
Conjointly best features:
- Many unique research questions.
- A fair price point for the number of tools offered.
- Their report section will shade percentages from green to red, allowing you to identify areas of importance quickly.
Conjointly drawbacks:
- The tool can be hard to use and clunky.
- It is mainly geared towards market research. There may be better options if you want to do a simple employee or customer survey.
9. Gorilla
Gorilla is a survey tool focused on research experiments. They offer Flanker Tasks, Stroop Tasks, and Thatcher Tasks. There is an option to build advanced branches along with allocations. In addition to setting up experiments, you can also create simple questionnaires.
They do have a package for $240 per year for individuals that gives access to the experiment builder. Their platform is geared towards departments and universities, and their pricing reflects this. Their basic package for up to 200 users is $6,390 per year but only includes 5,000 responses. Their standard department license is $14,500 annually and includes unlimited users. That plan mentioned unlimited responses, but the fine print has a 12,000 limit.
Their survey and experiment builder are hard to use. For branching and logic, they are called nodes and are in a separate section, not the questionnaire builder. They also do not offer questions like MaxDiff or Conjoint.
Gorilla best features:
- Unique research experiments.
- Advanced block flow and logic with things like counterbalancing.
Gorilla drawbacks:
- It is hard to use and likely requires training.
- It can be expensive if your organization needs more than 12,000 responses.
10. SmartSurvey
SmartSurvey is an easy-to-use platform with a nice set of features. They have question types like constant sum and semantic differential. They offer a theme builder, making matching your brand with your survey easy. Their reporting section is very clean and allows you to share a custom report easily.
Their professional package is $480 per year or $64 monthly, less than the comparable SurveyMoneky plans. Their most advanced package is $780 per year or $90 per month. Both packages offer features similar to SurveyMonkey.
SmartSurvey best features:
- Simple and easy to use.
- Lower cost than SurveyMonkey.
- Shareable custom reports.
SmartSurvey drawbacks:
- Limited question types. No research questions.
- You will need an enterprise package for white label surveys and advanced reporting for trends and Net Promoter experience charts.
11. Pointerpro
Pointerpro, formerly Survey Anyplace, offers many great tools and a beautiful UI. One of the most prominent features of Pointerpro is the ability to create graded assessments.
Pointerpro has its own PDF builder – so you can build excellent assessments. The features are ideal for lead generation. Graded assessments plus custom reports are not offered on SurveyMonkey; if your company needs those, Pointerpro is the ideal alternative.
One of the biggest drawbacks to Pointerpro is the cost. You’ll pay at least $69 per month, which includes only 2000 responses a month. You’ll need to contact sales for a custom plan if you want access to their ReportR suite (their PDF builder suite).
Pointerpro best features:
- Assessments plus custom PDF reports.
- Their image choice question looks amazing, likely the best of any platform.
- With lots of themes and design options, you can build great-looking forms.
Pointerpro drawbacks:
- The UI is clunky. No drag-and-drop builder. To reorder questions, select the order number in a drop-down. Their results have an odd axis, like in .1 for a simple multiple choice.
- Limited question types.
- It’s pricey; depending on your needs, you might pay more than SurveyMonkey.
12. TypeForm
TypeForm is the best-looking survey tool on the market. Their user interface is well-designed. TypeForm is suitable for simple surveys. You can’t add multiple pages or advanced question types like conjoint or MaxDiff. They have a unique file upload feature that allows you to add files to Google Drive. Their reporting section also lacks any advanced reporting. You would need to export your data to create a filtered report.
As of November 2024, TypeForm only allows for ten free monthly responses. Their smallest plan, for $29 per month, only allows 100 monthly responses. To get 1,000 responses or to remove branding, you would need to use their Plus plan, which is $59/mo. They charge an additional amount if you collect over 10,000 responses a month.
The high price tag with limited reporting options makes this a less effective SurveyMonkey alternative.
TypeForm best features:
- Amazing user interface!
- They have a “calculator” feature, great for quizzes or scoring your survey based on specific criteria.
- A lot of integrations like Mailchimp, Google Sheets, and Salesforce.
TypeForm drawbacks:
- Limited survey building options.
- Limited reporting options and statistical features.
- No truly anonymous survey feature.
13. HubSpot
HubSpot’s form builder is customizable and easy to use. Numerous survey templates include lead generation, support, and eBook download forms.
They offer native integrations with Salesforce and HubSpot CRM tools. In addition, you can add custom properties to the form from the CRM fields. You can then send the surveys bulk to your audience using their email features.
HubSpot would be ideal to organize and manage an extensive distribution list, like with large companies or academic institutions. If you need advanced questions, you can still use HubSpot for an initial screener survey or incorporate other surveys into HubSpot using skip logic.
Hubspot best features:
- Integrations with a CRM.
- They can remove branding with their $ 20 per month plan.
Hubspot drawbacks
- Limited question types.
14. Survio
Survio has a simple UI. It makes adding questions and thank you pages easy. They offer a variety of templates to get you started. They have question types like Net Promoter Score, an image choice, and a semantic differential scale.
Survio is a simple platform that lacks advanced features and question types. There are no research questions, ranking gives you no option to rank just the top 3, and there is no custom form option, so if you wanted to ask for name and email, you’d need to use separate input box questions.
There is no option to create a segment or cross-tabulation report, so any advanced analysis must be done in Excel. You can share reports, though, and their PowerPoint exports look amazing.
For a basic platform, it’s a little expensive. $18 a month only gives you 150 monthly responses. To get 2,000 responses a month, you’d need to pay $152 per month.
Overall, this is an excellent SurveyMonkey alternative if you just want to run simple surveys and share results.
Survio best features:
- Simple and clean user interface!
- You can easily share reports with a web link.
- An outstanding PowerPoint export.
Survio drawbacks:
- No research questions.
- Limited reporting options; no cross-tabulation.
- No email surveys unless you upgrade to the standard plan ($61 a month)
15. Google Forms
Google Forms is the best free alternative to SurveyMonkey. Question types like multiple choice, rating, and open-ended feedback are enough to collect essential or preliminary data for more complex studies. The tool also allows unlimited responses.
Skip logic is simple to set up. You can select what section to skip based on question answers or choose what to skip once a section is complete. You can’t create complex rules, but these simple rules cover many bases.
The spreadsheet export is very well formatted and can be easily imported into SPSS for advanced analysis. The export contains the submission date but does not have the time started, so looking for things like speeders when cleaning your data may not be possible.
Google Forms best features:
- Free.
- Simple UI and easy to use.
Google Forms drawbacks:
- No advanced question types and limited reporting capabilities.
16. Microsoft Forms
Another free SurveyMonkey alternative is Microsoft Forms. They offer simple question types like multiple choice, ratings, and textbox. They also provide the Net Promoter Score question. Skip logic is simple and only based on a single answer. You can’t create complex rules.
They offer some excellent features, like the ability for a survey to automatically close on a date, response editing, and response receipts. The spreadsheet export is very well formatted and contains the start and submission dates.
Microsoft Forms is an excellent tool for running simple surveys, especially anything containing a Net Promoter Score question.
Microsoft Forms best features:
- Free.
- Simple UI and easy to use.
Google Forms drawbacks:
- No advanced question types, limited reporting capabilities, limited logic.
17. SurveyPlanet
Another simple survey tool, SurveyPlanet offers basic questions like multiple choice, input, ratings, and sliders. Their free plan does offer unlimited responses.
Their paid plan is just $20 a month. The paid plan offers branching and the ability to create slightly complex rules. The paid plan also allows you to create filters on your reports.
If you need a simple survey with many responses, SurveyPlanet is a good option.
SurveyPlanet best features:
- Unlimited responses for free.
- Low cost at $20 per month. Their enterprise package is $350 per year and includes API access.
SurveyPlanet drawbacks:
- No advanced question types.
- Clunky UI. You need to click save for each question you change. By default, the survey adds an email to the beginning, which you can turn off.
18. BlockSurvey
BlockSurvey is a form builder that offers research questions at a fair price. For $29 a month, you conduct MaxDiff, Conjoint, and Gabor Grander studies. That plan gives 500 responses a month. To get up to 3,000 responses, you could pay $49 a month.
They have a unique image capture question type, which could be used for registration forms. They have a few theme options and can have your white label domain. They offer you the ability to pay with Bitcoin.
BlockSurvey best features:
- Research questions at a fair price.
- Bitcoin and email validation. They can also accept payments.
- You can build advanced skip logic rules.
BlockSurvey drawbacks:
- Their help documents mention anonymous surveys but do not have a specific anonymous link.
- There is no option to have multiple pages—just one question at a time.
- Research questions like MaxDiff and Conjoint have limited analysis and no advanced statistical features like probability or share of preference.
19. Jotform
Jotform is a form builder that offers more than just surveys. They have a store builder, a table builder, a workflow builder, and a tool to convert a PDF into a form. If you’re looking to increase productivity or streamline workflows in addition to surveys, Jotform is a good alternative.
They offer unique question types like the ability to take a photo, a spinner, and a signature. They also provide a question type that allows you to list products and set the price. They offer many payment integrations like Stripe, PayPal, and Venmo. This could be useful if you use SurveyMonnkey for things like charity events and donations; a payment form may offer more flexibility on Jotform.
You can create a report. But it takes a few clicks as it could be more intuitive. The graphs look clunky and need to be data tables by default to summarize counts and percentages. There seems to be no place to filter or compare data; you’d likely need to download the data to Excel.
Their lowest plan, at $39 a month, gives you 1,000 monthly responses. If you need 10,000, you’d pay $49 a month.
Jotform best features:
- More tools than just surveys. PDF to survey seems to be a standout feature.
- They integrate with many payment vendors.
Jotform drawbacks:
- Only basic question types are offered.
- High cost with a limited number of responses.
- Limited reporting options. It takes a few clicks to create a simple summary report.
- Skip logic is unintuitive in settings. To select multiple, you can build rules off of multiple selected answers (you’d need to create multiple conditions).
- You need to click the radio button, not the label for questions. This could be frustrating for users.
20. 123FormBuilder
123FormBuilder is a simple form creator. They do not have any advanced question types or even a Net Promoter Score question. They offer a calculator function, a product element type, and embedded payment options.
Their theme builder offers unique functionality like changing border radius and box shadow. You can collect results with a web link. They do not provide an email collector or panels. Their report section is fundamental.
By definition, it just gives you pie charts with no data. But you can download to Excel and do advanced analysis there.
Their $37 per month package will give you 5,000 responses per month, while their $49 package will provide you with 20,000 responses per month. If you only need a simple survey with many responses, these packages would be an excellent alternative and would save you money.
123FormBuilder best features:
- Nice theme options.
- Low cost for a good amount of monthly responses.
- Offers skip and display logic.
123FormBuilder drawbacks:
- Only basic question types.
- Basic reporting. You’d need to download your data to Excel.
21. Zoho Survey
If you’re looking for an affordable survey tool with all the basics, then Zoho Survey is an excellent choice. They offer all the simple question types and advanced ones like Net Promoter Score, continuous sum, matrix of dropdowns, and signatures.
They also offer a variety of these. They have a logic builder, making it easy to trigger notifications. You can collect responses from an email list, a web link, a pop-up, and even source a survey panel from them. The reporting section is well laid out, and you can create basic filters and download your data.
The $9 per month plan will give you 1,000 monthly responses. The $ 35-a-month plan will give you 3,000 responses a month.
Zoho Survey best features:
- Easy to use.
- Low cost for a good amount of features and reporting options.
- Offers skip and display logic.
Zoho Survey drawbacks:
- No research questions.
- Their ranking question keeps you from dragging and dropping. It only has dropdowns.
- If you collect a lot of responses per month, this may be an issue. Even their enterprise package only offers 7,000 responses a month.
22. Shout
Shout offers surveys and quizzes. They offer simple question types, Net Promoter Score, and A/B testing. They also provide a calculator feature. Their survey builder is easy to use and offers a variety of themes. You can collect responses with a link, send email invitations, and even source a panel.
Their report builder allows advanced filtering and compares rules. You can edit what elements appear in a report. You can even share the report with a link.
For $156 on an annual plan, you can collect unlimited responses. For $20 a month, you can get 1,000 responses. If you need a/b testing, that would be an annual cost of $300. At these plan levels, you can collect many responses and save money compared to SurveyMonkey.
Shout best features:
- Easy to use.
- Low cost for unlimited responses.
- Advanced report filter logic; share reports with one click.
- Their web links are anonymous by default and do not store respondent information.
Shout drawbacks:
- No research questions.
- No ability to add custom colors; themes may not match your brand.
- For ranking, you need to rank all; you can’t select the top three.
23. SurveyLegend
SurveyLenend is another tool to build simple surveys. Their image ranking question really shines as something unique. The images are perfectly formatted for various image sizes. You can click to rank the top three. You can even redirect based on image choices. This tool could be helpful for market research.
Themes are another standout area of SurveyLenend. They have a variety of premade designs, and you can fully customize them to match your brand. Their reporting is pretty basic; there is no ability to create filters based on other questions. You’d need to use an NPS chart for their business package at $39 a month.
Their free plan does offer 1,000 responses, but you can’t export your data. You add logic and branching for $19 monthly and collect 5,000 responses but only download 1,000.
SurveyLegend best features:
- Easy to use.
- Free for 1,000 responses (no export).
- The image ranking question is extremely well-built.
SurveyLegend drawbacks:
- No advanved question types.
- Only simple reporting; no advanced filters.
24. Delighted
Delighted is a survey tool focused on Net Promoter Score and tracking that number over time. Their reporting section lays out the overall score and details very well. You can quickly explore comments and create filters based on the type of embedded data, such as store location or product type.
Their reporting section also has an area for benchmarks. You can compare again twenty different industries to see how you measure up. With comments, you can use this benchmark data to improve customer satisfaction.
The tool is focused on Net Promoter surveys but does offer the ability to add extra questions to the survey. It also offers a plain survey tool. However, both options only give you a limited number of question types, such as multiple-choice, rating, and input.
💰 Pricing Summary: $19 monthly for 50 responses /mo or $249 monthly for 500 responses /mo. Discounts for annual pricing. The cost of the API is not listed.
🤓 Use Cases: Customer or employee Net Promoter Score and feedback. Monitor changes over time and quickly categorize comments.
25. Paperform
Paperform has templates for event registration, payment forms with a calculator option, and quizzes. The builder is easy to use and has a variety of question types, such as multiple-choice, rating, and ranking. Their ranking question allows you to rank only the top three. There are no advanced research questions.
The builder doesn’t allow you to do a live preview, so you need to click the share button, then click again for the link, and open that link in a new tab to get an idea of what end users see. It’s not possible to add any styles to answer choices. When doing quizzes, you need to navigate to a new page, form configuration, and then form behavior to program what answers are correct.
Their reporting section is basic, with just counts and percentages. The Net Promoter Score is just a rating and doesn’t compute NPS from -100 to 100. There is no option to create filters or any advanced logic with the report. You can create PDFs with some basic style options, but the PDFs don’t allow you to reorder or choose what questions to show.
💰 Pricing Summary: $19 monthly for 100 responses /mo, $59 monthly for 1,000 responses /mo, and $129 monthly for 10,000 responses /mo plus API access. Discounts for annual pricing. The cost of the API is not listed.
🤓 Use Cases: Forms for event registration, collecting payments, or simple assessments.
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