If you could find out what your customers think, would your organization improve? Absolutely! Capturing customer feedback is the most important reason your company needs to utilize an online survey tool. With transactional surveys you can make this process a breeze.
A transactional survey is really just a link to your survey, with the ability to customize the variables within the URL. This manipulation is how you can relate a set of responses with a particular transaction, person, order, or purchase. The below example shows how this would look inside an email receipt. (red link at bottom of email)
Create your survey or form and then place this anchor tag inside an email message or on a web page! You can style the link to look like a button as needed.
|Anonymous Responses||Surveys will be labeled as anonymous to give respondents confidence that their answers cannot be tracked. For embedded surveys, this means hiding the IP address of the respondent.|
|Response Editing||With this option, if a respondent clicks a survey they have already taken, they can edit their responses and re-submit a new, updated form.|
|Redirect URL||You can enter in a URL for the respondent to be redirected to after they complete their survey.|
(Based on Responses)
|This will close the collector after a specified number of responses have been received.|
(Based on Date)
|This will close the collector on a certain date. You cannot accept new responses to a closed survey. You can re-open the survey at any time.|
|Password Protection||A password must be entered before the respondent can access the survey page.|