A survey link is a quick and convenient way to collect survey responses. SurveyKing offers the ability to customize your link to match your brand name. Variables can be included to capture additional meta data. Links can be posted to social media, embedded in an email, or exported to a QR code.
By default, only one response can be recorded per device. If you wish to allow multiple responses from the same device (like the examples below) you can enable multiple responses per device option.
Survey links without any customization will look like the one below:
If you decide to edit the link, you can edit the characters after the "w/". Here is an example of a custom URL:
Custom data variables can also be included in the URL:
These variables enable you to collect additional meta data, such as an employee department. This is useful when analyzing results. Up to 30 variables can be included in the URL. Variables need to start with a letter "c". (e.g. c1,c2) In the survey settings, you can give each variable an internal alias. For example, c1 could be labeled "Employee Name" and c2 could be labeled "Employee Department". When you go to view results you will then see "Employee Name" and "Employee Department" instead of "c1" and "c2".
On mobile devices and social media platforms, shared links include a quick snippet of what the page contains. This snippet is usually the "Meta Title Tag" of the web page. By default, SurveyKing sets this tag as your survey title. You can override this by entering a name in the "Meta Title" input box.
By default, your web links will be publicly accessible to anyone. For example, even if you posted the link to your Facebook friends only, those friends can share the link and give access to unwanted respondents. If the link is posted on a website or crawled by a search engine, then the survey itself might show up in search results or in other places on the web.
If you want to ensure privacy, protect access to your survey with a password. This will ensure only people with the password can see the content. Search engines would not be able to crawl or index your survey.
One of the most effective ways to use a survey link is to place one inside of an email receipt. Easily capture customer opinions and track your organization's Net Promoter Score. Custom data variables can be included to give your customers a tailored survey experience. These variables could include the customer ID or other customer meta data, enabling you to quickly filter and segment results. Click the red link below, and look at the URL of the survey!
If you wish to create a new survey link for your survey, you can do so at any time by clicking the "New Survey Link" button. This will create a new URL for you to share. You can give this link a name for internal use such as "Class 2". You could then segment your results by this link.
Using multiple links is a great way to track respondents and segment results. For example, a teacher could create 3 different survey links for the same survey. He or she would then give one link per class to rate the previous class session/topics covered.
|Customize the URL||You can customize the URL of each link as you desire, up to 60 characters. For example if you were doing an employee feedback survey for a summer barbeque, you could set the URL to "surveyking.com/w/2019_companyx_bbq"|
|Meta Title||If left empty, this defaults to the survey title. The "Meta Title" is the wording is shown to users on mobile devices to describe and preview the link.|
|Anonymous Responses||Surveys will be labeled as anonymous to give respondents confidence that their answers cannot be tracked. For embedded surveys, this means hiding the IP address of the respondent.|
|Response Editing||With this option, if a respondent clicks a survey they have already taken, they can edit their responses and re-submit a new, updated form.|
|Redirect URL||You can enter in a URL for the respondent to be redirected to after they complete their survey.|
(Based on Responses)
|This will close the collector after a specified number of responses have been received.|
(Based on Date)
|This will close the collector on a certain date. You cannot accept new responses to a closed survey. You can re-open the survey at any time.|
|Password Protection||A password must be entered before the respondent can access the survey page.|