Donor Feedback Survey Template Start now

A donor feedback survey is a simple way for non-profit organizations to capture valuable feedback from donors. This survey gives insights into how donors view your organization and helps identify activities that donors would contribute to. Responses can be collected anonymously, to help collect critical feedback that donors may not be comfortable attaching their identity to.

Questions on this survey template include a Net Promoter Score, donation impact, donor recognition, and likelihood for future contributions. We include a MaxDiff question on this template to identify the most important actives donor want to be funded. Time and budget restraints can restrict the activities a non-profit can take on, MaxDiff helps you define what is most important.

Number of questions: 6

Consider creating an anonymous survey to collect responses from tenants. This will increase the likelihood of donors providing honest feedback. You may notice large donors value certain things over smaller donors.

• Net Promoter Score - To track donor satisfaction over time
• How much of an impact do you feel your donation makes?
• How well did our organization explain how your donation will be spent?
• How well does our organization recognize donors for their contributions?
• How likely are you to donate to our organization again?

Asking simple multiple choice questions for department feedback might not paint the full picture of what your donors value. To get a more accurate assessment, a MaxDiff or Ranking question can be used. Both question types are unique to SurveyKing. We include a MaxDiff question on this template to ask donors how their funds could be used in the most impactful way

MaxDiff asks respondents to pick what is least and most important from a set of attributes, or in this case department improvements. Data from this question is actionable, and used to shape company decisions.

Simple multiple choice or dropdown questions, will include a bar or pie chart along with a data table.

Advanced question types like MaxDiff will show each attribute along with the percentage and count of the times it was ranked as most appealing, least appealing, or not chosen. These results could segmented by donation range, helping you identify what different donor groups value.