Rating Question Type
A rating scale question is also known as a Likert Scale. The respondent chooses their answer choice based on a common scale (e.g. "Where 1 is 'not at all important' and "10 is 'very important.' ").
You can assign weights to each answer choice. Rating Scales automatically calculate a weighted average for each answer choice in the results section. You can choose to not use weights.
|Very Dissatisfied||Dissatisfied||Neutral||Satisfied||Very Satisfied|
When To Use It
When you want to rate or see how well an idea or concept might be or has been received by your audience. (e.g. On a scale of 1-10 how would you rate our customer service?)
Options and Settings
For this question you can choose the following:
Results will include the response counts per each column with a resulting bar chart. If weights were used a weighted average will also be computed. You can change the value of weights at any time in the survey creation page.
Individual results (displayed as a spreadsheet) will display the question as a column header and the respondent's answer below that.
If the "other with comment field" option is marked, results will also include these comments.
Question 1 (Rating)
Overall how satisfied are you with our products?