Matrix Question Type
A Matrix question is just like a rating question except that you can ask more than one question, by using each question as a row choice. Each row can be attributes or questions to rate while the columns are the ratings based on a common scale (e.g. "Where 1 is 'not at all important' and "10 is 'very important.'").
You can assign weights to each answer choice. Matrix questions automatically calculate a weighted average for each answer choice in the results section. You can choose to not use weights.
|Very Dissatisfied||Dissatisfied||Neutral||Satisfied||Very Satisfied|
When to Use It
When you want to rate or see how well ideas or concepts might be or have been received by your audience.
(e.g. On a scale of 1-10 how would you rate the following?: Front desk staff, Our full suite prices, Room cleanliness)
Options and Settings
For this question you can choose the following:
Results will include the response counts per each column and row with a resulting bar chart. A weighted average for each row will also be computed. You can change the value of weights at any time in the survey creation page.
Individual results (displayed as a spreadsheet) will display the rows as column headers and the respondent's answer/rating below that.
If the "other with comment field" option is marked, results will also include these comments.
How satisfied were you with the following?