Net Promoter Score® Survey Template | Customer Satisfaction Surveys

Net Promoter Score® (NPS) Survey Template

Great for generic customer feedback and customer satisfaction, the Net Promoter Score® (NPS) Survey Template helps measure brand or customer loyalty. Discover who your promoters and detractors are, and take action to increase promoters.

Includes questions about why customers like or dislike your product and general demographic questions so you can filter responses and target where you need to focus attention.

Get the details of the Net Promoter® Score concept here.

Number of questions: 7
Number of Pages: 2

Preview template
Use this template

Best Use Tips


customer feedback survey example

Benchmarks

This survey, along with all net promoter score questions, include global benchmarks for all of SurveyKing the past 6 months. This is cruical to see how your brand or company NPS compares to others!

Extra Analysis Via a Wordcloud

    wordcloud example

Get Started

Gaining Insights Just Got Easier!