Including Interactive Examples

Survey Skip & Display Logic

Skip and display logic enable your respondents to bypass irrelevant questions based on your rules define. This logic saves your respondents time, decreases survey fatigue, and increase the quality of the data you can collect.

  • Skip Logic - Skips forward to a new survey page based on rules you define. When a respondents clicks the "Next" button on a survey page, the rules are calculated and respondents are sent to the corresponding page.
  • Display Logic - Shows or hides a question based on rules you define. These rules are calculated every time a respondent updates answers to their questions, enabling a single page survey to change dynamically.

Skip Logic

Skip logic simply sends respondents to a new survey page, or ends the survey, based on the rules you define. This action is only triggered once a respondent clicks "Next", to view the next page. You can set as many rules and conditions as you would like with our rules builder. Once you create a rule, our system will automatically transform it into a human readable sentence, making your skip logic simple to manage.

Only certain question type can be used to trigger skip logic. Meta data can trigger skip logic; meta data is additional data you include inside of an email survey or by adding data to your survey web link.

The "Page Complete" variable can be used to send a respondent to a page or end the survey anytime the page is completed.

You can mark the options to remove the "Previous" button on your own surveys, which would prevent respondents from changing their answers.

Skip Logic Trigger Types

  • Multiple Choice
  • Dropdown
  • Rating
  • Net Promoter Score
  • Input Box
  • Custom Meta Data
  • Page Complete

Display Logic

Display logic will hide or show a question based on rules you define. This action is only triggered anytime a question is changed by the respondent. This would include clicking on a multiple-choice question or typing inside of an input box. Display logic allows you hide or show questions on the same page immediately without clicking "Next".

Display logic is extremely useful for asking follow-up questions. For example, if you asked, "How likely would you recommend us to a friend or colleague?". If the respondent gives a low rating, you can automatically show the next question which would ask why their rating was so low. This helps respondents avoid unnecessarily clicking through too many pages. The less clicks for a respondent lower survey fatigue, and in turn better responses. .

You can set as many rules and conditions as you would like with our rules builder. You can choose to either set a question as hidden by default and rules will trigger it to display, or show a question by default and rules will hide it. Once you create a rule, our system will automatically transform it into a human readable sentence, making managing your display logic simple to manage.

Only certain question type can be used to trigger display logic. Meta data can trigger skip logic; meta data is additional data you include inside of an email survey or by adding data to your survey web link.

  • Multiple Choice
  • Dropdown
  • Rating
  • Net Promoter Score
  • Input Box
  • Custom Meta Data
  • Page Complete

Getting Logic Setup

Skip logic can be added for any page by clicking the "Logic" button at the top of any specific page.

Display logic can be added to any question by clicking "Logic" inside of the question editor.

If you change a question type, we automatically remove any logic rules associated it with. This helps to avoid confusion and to maintain data integrity. If you change the order of questions, logic rules will automatically update. We recommend only adding logic to your survey once the final draft is complete.